Shipping Info We will ship anywhere. If our site won't allow a specific address, please give us a call at ( (860)-233-6090 or (860)-236-9956 and we will take your order over the phone and send it out promptly. We cannot ship to PO Boxes. Shipping Methods USA UPS Ground (*except Alaska, Hawaii and Puerto Rico) UPS 2nd Day Air UPS Next Day Air Canada UPS Standard UPS World Wide Expedited UPS World Wide Express World UPS World Wide Expedited UPS World Wide Express Shipping rates for your order will be added during the checkout process. Rates are based on package weight and shipping method choice. Oversized packages, or "special items" such as bulk kippot or many of the personalized items require that we speak with you to confirm details prior to filling your order. At this point, we will give you specific shipping charges for your order. Special Note about UPS shipping to outside USA (including Canada): If you choose UPS Worldwide Express or UPS Canada Standard as your shipping method, you may incur a separate fee, charged by UPS (our courier of choice). This fee, which is collected on behalf of the respective country of the customer by the courier (i.e., UPS), covers import fees, GST taxes, and other import-related charges that are charged to the couriers. We have no control over these fees and charges. Shipping Schedule-Within one week or less We make every attempt to ship your package within one week or less of receiving your order. However, even though our online store remains open, we observe Jewish Shabbat and holiday times in our physical plant. We do not ship on Saturdays, Sundays or Jewish holidays. Should your order be placed at one of these times, it will be shipped immediately upon our return. Please call us if you have any questions or concerns. Occasionally, an item we sell is out-of-stock and we need to re-order the item. In most of these situations, we are able to have the supplier drop-ship the item directly to you, but not in every case. We apologize for such inconveniences and try diligently to prevent them from occurring. If you believe you are entitled to a shipping refund, please get in touch with us. Again our toll free number (860) 233-6090 If you like to get any specific information, please click on this TEXT NOTE:Jacob's Ladder Judaica usually has all the products in stock. However the company keeps the right to inform you within 24 hours, in case that the item you have chosen is out of stock. We will notify you how long it will take to get it back to stock and ask you if you want to wait.